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April 22, 2024
Question

Multi factor authentication turned itself back on and I cannot get it back off. two logins in the last 12 hours on the same device and this is pissing me off.

  • April 22, 2024
  • 1 reply
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1 reply

April 22, 2024

Hello sheldonthelocksmith,

 

 

Thank you for reaching out to the Quickbooks Community! Let's go ahead and clear your cache to ensure this issue is not browser-related for exact moments like these. Once that has been completed, follow these steps below to turn off the multi-factor authentication:

 

  1. Sign in to your Intuit Account.
  2. Select Sign in & security.
  3. Choose  2-step verification.
  4. Turn off the Use 2-step verification switch.
  5. Enter your account password, then select Continue.
  6. A message reads that 2-step verification is now off. You’ll also receive an email confirming your security preference update.

 

If you are still experiencing this issue, let me know so we can investigate further. I will be looking forward to your reply. See you soon.