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C
chaugh
January 27, 2020
Question

Must my Amazon and quickbooks SE email/login ID be identical to connect to Amazon? Repeat CAPTCHA prompts before am returned to starting point of integration setup.

  • January 27, 2020
  • 1 reply
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1 reply

S
ShiellaGraceA
January 27, 2020

Hello @chaugh,

 

QuickBooks Self-employed and Amazon login ID doesn't have to be identical. The captcha is used as a security check to ensure only human users can pass through. QBSE program and apps are protected by captcha and browser's policy and terms.

 

That said, you'll have to answer the captcha questions to proceed with the integration process. You can contact our Customer Care Support if you need further assistance during integration.

 

I've also added an article about Amazon integration with QuickBooks Self-Employed for details.

 

Welcome to Community and thanks for posting @chaugh. I'd be around if you have other questions. Have a great day.

C
chaughAuthor
January 28, 2020

SheilaGrace - 

  Thank you.  I tried it and it failed multiple times.  I very deliberately entered the Captcha and the pswd correctly.  Eventually, it worked, but it took many attempts.  I don't believe I "fat fingered" the attempts or entered the wrong keys for Captcha. 

 

  Glitchy... 

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