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Apr 19, 2021 2:10 PM UTC
Question

My budget vs actual report no longer has an export option - what can I do to export the report to Excel?

Thee is no longer an export button on the top right of the report - where did it go?

1 reply

Adrian_A
Apr 19, 2021 3:11 PM UTC

Let's run some troubleshooting steps to resolve this issue, s-hawk1256-sh.

 

Let's run the budget vs actual report  on a private window. It is the best place to identify for any browser related issues. I've added these keyboard keys to open one:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If you're able to find the reverse charge option, we can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages.

 

We can also switch to a different supported-browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

I've also added this reference as your guide in exporting report: Export your reports to Excel from QuickBooks Online.

 

I'm just a post-away if there's anything that I can help. Keep safe!