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July 1, 2022
Question

My company’s logo

  • July 1, 2022
  • 1 reply
  • 0 views

I can’t update my company’s logo.  Why?   Is there any necessary size ? Or special size ? 

1 reply

July 1, 2022

Hi there, @lejomar.

 

When uploading a logo in QuickBooks Online (QBO), there are a few requirements that you need to meet. These are the following:

  • Supported file types are. gif, .bmp, .png, .jpg, .jpe, or .jpeg.
  • Your file should be smaller than 1 MB.
  • Have a bit depth (or colour depth) of 24-bits or less.
  • Use the standard RGB colour space (RGB).
  • The shape of the logo should also be square instead of a rectangle.

 

For more information about company logos, you can check this article: Add, customize, or remove logos on sales forms.

 

For future reference, here are some links about personalizing your sales forms and recording your invoice payments in QBO:

 

Please know that I'm only a post away if you have any follow-up questions. Wishing you and your business continued success.