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September 12, 2020
Question

My computer prints all programs but not quickbooks online - reports checks or anything in quickbooks

  • September 12, 2020
  • 1 reply
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Original commenter did not share additional details

1 reply

September 12, 2020

 

Let sort this out, @pjbigelowremodel.

 

Allow me to share some information about why you’re experiencing this issue and how to resolve it.

 

Here are the following reasons why you're experiencing this issue:

  • PDF application is outdated.
  • Full cache and cookies on your browser.
  • Recently switched to a different browser.

To fix this, let's make sure that your PDF application is updated then, clear the cache to eliminate the junk files. Alternatively, we can use other supported browsers to further isolate the issue.

 

You can check out this article for more detailed steps: How to resolve issues with opening, viewing, and printing PDF files. It also provides steps when using a different browser.

 

Also, I've attached these articles that will guide you on updating your Adobe Reader and fix common printing issues.

Please keep in touch if there's anything else I can do to help you succeed with QuickBooks. I've got your back. Have a great day and keep safe.