Skip to main content
June 18, 2024
Question

My computer used to complete filling in the payee name when I would start typing it. It has stopped doing that. How do I get it to start again?

  • June 18, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

June 18, 2024

Hello there, @capitalfcp.

 

I understand how this can impact your QuickBooks workflow. Let's collaborate to automate your payee's name in QuickBooks Online (QBO).

 

It's likely that the browser cache has been stored for a long period already. This causes the browser to behave strangely. To fix this, we can try signing in to your QBO account using a private browser or "incognito" mode. This can help your computer or device run more efficiently by preventing interference from extensions, plugins, or cookies. Here are the shortcut keys for these browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift + N

 

You can also clear your cache and refresh website preferences, which may cause issues with QBO.

 

Furthermore, here are some articles you can check out to help you run vendor reports in QuickBooks Online:

 

 

If you have any further questions or come across any other issues in managing your payees, please don't hesitate to contact us here in the Community. Have a great day ahead!