My QBO app is not keeping client records in synch w the QBO website version I access from my laptop. It ised to always be in synch. Is there something I now need to do?

Thanks for reaching out here in the Community, dennis-brenlands.

I'd be glad to lend a hand so you're able to see correct records reflected in the QuickBooks Online app, as well as when you access it via web browser.

There a few different options to try for initial troubleshooting:

• Change the data connection on your device.
• Close and restart the app.
• Clear app data.
• Power down and restart your device.
• Uninstall and reinstall the app.

I recommend checking out the following linked article for more details on troubleshooting the QBO mobile app.

Feel free to let me know how things look afterward. I'm just a comment or post away if you have any other questions.