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November 9, 2022
Question

My quickbooks online account will not connect to square but was fine connecting to my Etsy account what do i need to do to connect Square I have tried everything ?

  • November 9, 2022
  • 1 reply
  • 0 views
It keeps leaving me a message that says it can not connect

1 reply

November 9, 2022

I appreciate you for posting in the Community, @info812.

 

We currently have an ongoing investigation into why you can't connect your Square application to QuickBooks Online (QBO). Our product engineers are presently working on it. We appreciate your patience as we investigate this further.

 

I'd also recommend contacting our Technical Support Team. This way, they'll be able to add you to the affected users regarding INV-78527 and notify you once a fix is available.

 

Here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Go to Help.
  3. Choose the Search tab and then click on Contact Us.
  4. Please put in a brief description of your concern, and then hit Let's talk.
  5. Select Callback from the option.
  6. Enter your contact information and click Get a call.

 

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

 

If you have further concerns with QuickBooks, you can always drop by to post them here. Stay safe!