My subscription says it is cancelled/ restricted when logging in, but has been paid to 2022.

Let's get this sorted out so you can get back to business using QuickBooks Online (QBO) in no time, @mroberts-kona.

This subscription error while logging into QBO can sometimes be caused by a cache-related issue or overtime collection of data from frequent page visits in the browser. To isolate this matter, you can perform some troubleshooting steps.

You can start by pulling up your QuickBooks Online (QBO) account using a private browser (incognito). Here's how:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)

If you're able to log in, return to your default browser and clear its cache. This will refresh the system and remove older data that causes viewing and performances issue. However, if this matter continues, I'd recommend using other supported browsers.

Also, I've included this article in case you need assistance with tasks related to your billing and subscription: Manage billing, payment, and subscription info in QuickBooks Online.

You can always leave a comment below if you have other log-in concerns or follow-up questions about managing your QBO subscription. I'll be here to lend a hand. Stay safe!