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December 23, 2022
Question

My subscription was suspended, and I want activated my subscription how I do that?

  • December 23, 2022
  • 1 reply
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How I reinstall my suspension?

1 reply

December 23, 2022

Thanks for getting in touch with the Community, Force1roadside.

 

You can reactivate a subscription while signed in.

 

Here's how:

  1. Sign in with a web browser.
  2. Use your Gear (⚙️) icon.
  3. Under Your Company, go to Account and settings.
  4. Click Billing & subscription, then Resubscribe.
  5. Enter the updated billing details.
  6. Select Subscribe.

 

After resubscribing, be sure to sign out, then back in and complete these steps:

  1. Use your Gear (⚙️) icon, then choose Account and settings.
  2. Go to Billing & subscription and check the Next charge date. If it's a date that's already passed, you'll need to get in touch with our Customer Care team to prevent back-billed charges from occurring.

 

I've also included a detailed resource about reactivating subscriptions which may come in handy moving forward: How to resubscribe to or reactivate

 

Please feel welcome to send a reply if there's any additional questions. Have a wonderful day!