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Jan 4, 2021 3:53 PM UTC
Question

Need to update my subscription and I’m out one the field with no access of a computer just my phone. You my call me xxx xxxxxxx

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1 reply

Jan 4, 2021 6:33 PM UTC

Hi there, @phillipselectric1.

 

I want to make sure that your QuickBooks Online subscription is taken care of. 

 

Since we're unable to pull up your account in this public forum using your phone information, I recommend contacting our Care Support team. You can log in to your QuickBooks account through a supported browser using your smartphone or iPhone device.

 

You can also chat with us through this link: QuickBooks Online chat.

 

I'll add this article as your reference about changing your company and personal information in QuickBooks: Update billing, payment, and subscription info in QuickBooks Online.

 

Feel free to tag me if you have questions. I'll get back to you as fast as I can. Have a safe day ahead!