Skip to main content
P
PattiB2021
August 6, 2023
Question

Need Validation Code QuickBooks Enterprise Accountant 18.0

  • August 6, 2023
  • 1 reply
  • 0 views

Just moved QB Enterprise Accountant 18.0 to the new computer at my son's business. It says I need a validation code.  Tried calling QB but can only get a bot.  Chat message doesn't work. My son bought this version on Ebay 2 years ago.  

 

1 reply

KlentB
KlentB
August 6, 2023

I'd like to inform you, PattiB2021, that discontinued versions no longer provide access to live customer support. However, please rest assured that I'm available to assist you with the activation process.

 

When installing QuickBooks Desktop, we'll need to input the product and license numbers. These codes are used to validate and authenticate your copy, ensuring that you have a legitimate and properly licensed edition of the software.

 

Since you bought the program from eBay, you'll want to look for the sticker on the original CD envelope or check the purchase confirmation emails you receive. Furthermore, if you still have QuickBooks Desktop installed on your old machine, let's open it and then press the F2 key. This should populate the Product Information window.

 

 Alternatively, we can log in to the Customer Account Maintenance Portal to view all your registered apps and subscriptions. Here's how:

 

  1. Sign in to camps.intuit.com. 
  2. Head to the Products & Services menu.
  3. Locate QuickBooks Enterprise Accountant 18.0 from the list.
  4. Click Details to view your product and license info.

 

Once you're all set up and ready, feel free to check out these articles to learn how to restore backup files, update your tax table, and accomplish common tasks:

 

Don't hesitate to reach out to me again if you require further assistance in migrating and setting up your QuickBooks company. I'm here and ready to lend a hand.

P
PattiB2021Author
August 6, 2023

KlentB, thanks for the reply.   Here is the dilemma...I have the License number and the product number from the versionwe have on the old computer.  We migrated to a new computer.  QB now wants a validation code because it says we have reached too many users. 

QB Enterprise Accountant 2018 was purchased from Ebay as a download two years ago and the owner cannot locate any original emails from Ebay with a code.

 

What can we do??

 

Thanks so much!  PattiB

MariaSoledadG
MariaSoledadG
August 7, 2023

I want to elaborate on some details of how you can get the validation code, Patti.

 

Generally, if you've previously received an email with the validation code from one of our support representatives at the time you purchased QuickBooks, you'll want to check your active email address and check it out in your inbox. 

 

But if you're unable to find the information, as @KlentB mentioned, you can log in to CAMPs (Customer Account Maintenance Portal) and check if the validation code is registered to it. Check out the steps outlined above. 

 

In the event that you're unable to still find it, reach out to our QuickBooks Desktop Support team so they can provide you with the validation code. Here's how to reach them: 

 

  1. In QuickBooks Desktop, click the Help menu.
  2. Choose QuickBooks Desktop Help.
  3. Click the Contact us link at the bottom of the new window.
  4. Select Install as the topic.
  5. Scroll down and choose how you want to contact us.

 

 

Additionally, QuickBooks provides a variety of resources that you can use to help you in case you need further assistance or concerns with QuickBooks Desktop. I've added this link for more details: QuickBooks Desktop Help Articles.
 

You can always post your reply below if you got a few questions in your mind. Remember, we're here to make sure we got you covered. 

Terms & ConditionsAccessibility statement