Not able to update banking section. Profile shows same information as last updtae on 02/18/2020

Welcome and thanks for visiting the Community, @caav2984. The automatic download of transactions in QuickBooks depends on the data shared by your financial institution (FI). 

Let's manually refresh the connection of your bank to bring in your new transactions. Go to the Banking page, then select Update. 

This will update all of your connected bank and credit card accounts in QuickBooks. When you're prompted about additional authentication, simply follow the onscreen instructions. 

Just in case you encounter specific banking errors when updating, refer to Step 3: Fix specific banking errors outlined in this help article: What to do if bank transactions won’t download or there's a bank error. 

Let me know if you have additional questions, caav2984. We're always delighted to attend your needs.