On my sales tax report it shows non taxable amounts but I collected the correct amount of tax. how do I find and fix this error?

I got you covered today, waffordablehand.

Did you run the Sales Tax Liability report? If so, this report only includes the Non-Taxable and Gross Amount. You'll want to run a different report like Taxable Sales Detail and customize the report to include the Tax Amount and Taxable Amount.

Here's how:

1. Go to Reports on the left panel.
2. Type Taxable Sales Detail in the search field or you can find it under the Sales tax section.
   
3. Select the Report period.
4. Click the Customize button.
   
5. From the Rows/Columns section, put a checkmark on the Tax Amount and Taxable Amount boxes.
6. Click Run report.
   

You'll want to keep this article handy for more information on how to customize a report: Customize reports in QuickBooks Online.

To help you with future tasks and tips when using QBO, you might want to visit our Help Articles.

Come visit us again if you have follow-up questions or concerns about the sales tax report. I'm always here to assist you.