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Apr 4, 2021 5:08 PM UTC
Question

One of my company files is completely gone from quickbooks online. When I tab down to switch companies from the top of the screen, it is not there anymore. Need it back!!

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1 reply

JessT
Apr 4, 2021 5:37 PM UTC

Hi there, buckinhorses-yah.

 

When doing a switch, check if the company is on your list of Canceled Companies. These are QBO companies that have expired.

 

Another reason is you were removed as a user of that QBO Company that's why you're no longer seeing it. You can ask the primary admin to add your back.

 

Feel free to go back to this thread if you have other questions in mind.