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Hi there, @lauraghernandez. I'm here to share insights about reconciliations in QuickBooks Online (QBO) and fix the beginning balance issue.

Reconciliation discrepancies are usually caused by the following factors:

• duplicate transactions
• the transaction was associated with a different bank account
• previously reconciled transactions were edited or deleted
• the opening balance or an account is incorrect
  
  

I'd recommend reviewing your previous period's reconciliation. This will help us determine whether the opening balance for the current period is correct. You can follow the steps in this link: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.

In addition to that, you visit these links about reconciliation in QBO:

• Reconcile an account in QuickBooks Online
• Learn the reconcile workflow in QuickBooks
  
  

I've also included a detailed resource about reconciling accounts which may come in handy moving forward: Reconcile an account

If you have clarification or additional information, please leave a comment below. I'll be here. Have a good one!