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January 8, 2025
Question

Parent Client Address Change - -but sub clients addresses are not changing

  • January 8, 2025
  • 1 reply
  • 0 views

Hi -

We have a master client and we had to update the main address.  However all of our sub clients addresses are still showing as the old one.  Is it because its an established link with the old address?  All new clients are using the new master clients address, but we have over 75 old clients that when creating a new invoice are still showing the old address.  Is there a way to re-push the new address through to the sub clients?  Please advise!

1 reply

February 13, 2025

Unfortunately, there’s no bulk update feature for this within QuickBooks Online. However, a workaround is to export your customer list to Excel, update the addresses there, and re-import the corrected list. If you're using QuickBooks Desktop, you might be able to batch edit the addresses using the Add/Edit Multiple List Entries tool.