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homestead_j
November 12, 2024
Question

Paypal transactions are not synchronizing since early October

  • November 12, 2024
  • 1 reply
  • 0 views

I have been having troubles with getting my PayPal transactions to synchronize.  None import past 10/9/2024 for some reason and its incredibly annoying especially given the price we pay for this service.   I am also annoyed that every single time I log in to QBSE I have to reauthenticate my PayPal login.   What is going on and why is the PayPal connection so unreliable?  I don't want to have to manually input all my PayPal transactions so this is incredibly frustrating. cant you please fix this issue ASAP?  I may be forced to cancel my account if this is not fixed soon.  

1 reply

Tori B
Tori B
November 12, 2024

Good morning, @homestead_j.

 

I appreciate your patience with this issue. I want to ensure you return to business as quickly as possible. 

 

To narrow down the issue, are you receiving any error messages? If so, do you mind sharing a screenshot or detailed description of the error? I also want to clarify if you have this same issue if you use a different web browser? 

 

Any extra details that you can share about this concern will help me to find the best solution to resolve this matter. 

 

I'll be sure to keep an eye out for your reply. Please don't hesitate to let me know if you have additional questions or concerns. Chat with you soon! 

 

 

 

 

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