Please help . I have money on hold . I need to talk to somebody on how to remove the hold

Hi theadvantagestaf!

I understand that you need to remove the hold on your funds. Let me share details on how to fix it.

The funds will be put on hold if there was an issue detected. This is to protect everyone involved in the payment process.

You should receive an email with the instructions on how to resolve it. Usually, it'll ask you to submit some documents for verification. It'll take 2 business days to complete the review.

Also, you can reach out to our Payments Team so they can better assist you with it.

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "Funds on hold".
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

You'll want to check the QuickBooks Payments FAQs. This will answer the most commonly asked questions about QuickBooks Payments.

Need anything else? Leave a comment below and we'll respond as soon as we can.