Question

POS V19 end of life?

Forum|Forum|3 years ago
January 22, 2023
5 replies
0 views

We're on 18 and called it to update to 19. I got a whole lot of lawyer verbiage about v19 not going to be supported by the end of the year. Are they gearing to get to v20 or abandoning QB POS?

QuickBooks Point of Sale

K

Kevin_C

Hello there, Brivalen.

Let me make it up to you by ensuring you get the best help available, so this gets sorted out right away.

In situations like this, I suggest reaching out to our Customer Care Team to check your license information. The process requires us to open your account, which I’m unable to perform here in the Community since this is a public forum and for security reasons.

You can see this article for more details, and be sure to check their support hours to know when agents are available: Contact Payments or Point of Sale Support.

Additionally, feel free to check out these references for a list of features and policies in QuickBooks Desktop Point of Sale: QuickBooks Desktop and Point-of-Sale support policies.

You're always welcome to get back to me if you have any other QuickBooks-related concerns. I'll be around and ready to help you. Keep safe!

B

BrivalenAuthor

Not only does that not answer my question, it has nothing to do with my question.

C

customistic

Quickbooks is going REAL hard on tricking small business owners into buying this product they are discontinuing in 7 months. WTF.

E

Ethel_A12

Hello there, @Brivalen.

It is not the kind of impression I'd like you to have. Let me share information about the Point of Sale update.

As of now, there is no update about a new version. The latest release available is 19.0. You were advised to contact our Customer Care team because you received that news.

Let me know if you have additional questions about version Point of Sale 19.0. I'm always here to help. Have a great day.

A

ASBSARA

As of today, Intuit will no longer sell or support point-of-sale.

If you have a license to the software and do not use Intuit’s payment system, you can continue using point-of-sale. It’s important that you have copies of the most recent release patch files in case you need to install on a new machine. Intuit will not provide them.

You also need a merchant service that works with the point of sale software. I found a company that does this. At least my clients have more time to decide where and when to migrate their point of sale.

Intuit is recommending Shopify, but we need time to do a full needs analysis to determine the best course of action.

J

jwshepherd

Do you happen to have the article or announcement from intuit to show the discontinuation of the POS software. I have seen this a few places but never from intuit so management thinks its just hearsay at this point.

Fiat Lux - ASIA

https://quickbooks.intuit.com/r/product-update/quickbooks-pos/

H

HTSolutions

I wanted to share a recent experience we had at Hub Tech Solutions that might resonate with some of you dealing with similar circumstances.

Like many retail businesses out there, Accent's Home and Gifts, one of our clients based in Hattiesburg, Mississippi, was relying on Quickbooks POS for their point-of-sale operations and WooCommerce for their website. But as we all know, Quickbooks POS has reached its end-of-life. That means no more updates, no more support, and ultimately a need for change. This left Accent's in a spot where upgrading simply wasn't on the cards. They needed a new solution, and that's where we stepped in.

After evaluating several options, we decided to migrate their operations to Shopify. This wasn't just about replacing the POS system, though. We had to ensure a smooth transition that wouldn't disrupt Accent's daily operations or compromise their customer data, or website functionality.

I won't lie - it was a significant endeavor.

If you're interested in the details of how we managed this, I've written a case study you can check out here: https://hubtechsolutions.com/powering-accents-home-and-gifts-transition-to-shopify/

Hopefully, this might provide some insights if you're facing a similar situation. And remember, we're all in this together, navigating these tech transitions one step at a time.

Best,

Kyle Caminita

Hub Tech Solutions

Y

YDP Norma

POS 19 is reaching end of service Oct 3, 2023. From my understanding per multiple phone calls on July 13, 2023, THIS MEANS AS OF OCT 3, 2023

1. There will be no online services available for POS. No more Payments services through POS Intuit Merchant Services, no security updates,

2. You CAN still sync POS with QBFinancial DESKTOP, although QBFinancial Desktop 21 reaches end of service May 2024. (No Payments account or online services or updates.)

3. You still CAN use POS to receive inventory, sync with QBF Desktop to make item receipts and bills if you have QBF Desktop.

4. You CANNOT sync POS with QBF ONLINE after Oct 3.

5. Your POS card reader will no longer be useable for anything.

Since Shopify is too much for us (services and cost,) we are going to test if we can make a sale in POS, charge the sale to the customer's account, sync with QBF Desktop, and take payment using a basic card reader in QBF--at least until May of 24... (We already have a merchant account through QBF Desktop, although that will end in May 24.) -Norma