Welcome to the Community, @sigsigns.
This is not the kind of experience I want you to have while using QuickBooks Online (QBO).
QuickBooks Online for Windows and Mac desktop apps is no longer supported as of April 20, 2021. We can still use the app, but you won't be able to get software upgrades or bug fixes, such as fixing the screen display that you have.
However, you can continue using our QuickBooks by logging into your account through a web browser or a mobile app. Also, make sure your operating system meets the minimum requirements to ensure you can use the program for running QBO.
You may also visit this link for useful tips when performing tasks in QuickBooks: QuickBooks Help page.
Feel free to reach us again if you have further inquiries with regard to your QuickBooks Online app. Have a great day ahead.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
