QBO Billing - Erroneous charges

There was a glitch when I originally signed up for QBO (11/2023) for my 2nd business during a cyber-Monday deal. My initial attempt, resulted in my card info being placed, but on submission there appeard to be an error. I called QBO to see if that account was made or should I start over again. I was assured that they did not see my information, and to proceed to make another attempt. I did and it was successful. After the first month, I noticed I was being billed 3 times by QBO - 2 of the charges were appropriate, and the 3rd was that erroneous profile that did end up being created. I called QBO, they found the account number associated with the 3rd inactive account The agent at that time said they will refund me and I should no longer have an issue. 

Recently, I was coming through some of my billing statements and noticed I was still being charged for 3 QBO accounts. I called again, the agent stated he saw my prior discussion and they did not close that 3rd account, but did refund me. He did not have an explanation as to why the account was not closed at the prior phone call, though he did cancel the account for me at that time (4/2025). I have since had several attempts at talking to someone at QBO to assist in a refund. The refund process requires me to login, which I cannot do, as I have never had a login for that account, and it states that I can only receive up to 60 days of charges. I am requesting Intuit reimburse me in full for all erroneous charges. I need someone to help.