QBO deleted me as the primary admin user
About three weeks ago I went to sign on to one of my 6 companies that I have since 2017 and it would not let me in saying I needed to contact the company admin to get logged in. I am the only user, the only primary user, the only admin user. The first time I contacted support I was hung up on. The second time they told me to follow a link to request change my email address and reset my password. THAT IS NOT THE PROBLEM. But I did that. They said I would be contacted within 24-48 hours. That never happened. Called support again a few days later. Now they say it is a KNOWN PROBLEM THAT QBO DELETES PRIMARY USERS. Now I have to prove my ownership of the company. I have sent in my ID, Company Docs, and letter from my husband who has never touched the software once. I contacted QBO, They created this, and after 3 weeks I still cannot get logged on to my books.