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April 27, 2025
Question

Quickbook register not loading - troubleshoots steps done & still doesn't work

  • April 27, 2025
  • 1 reply
  • 0 views

I'm using quickbooks online in the latest version of Google chrome and I can't get it to load correctly. It freezes everytime. I've already gone through all the troubleshooting steps.

1 reply

April 27, 2025

I appreciate you performing the troubleshooting steps to address the issue with your QuickBooks register, Haven. Let's have you connect to the appropriate team who can further address this matter.

 

Given that you've already attempted every potential troubleshooting method and the problem continues, I recommend reaching out to our live support team. They have the specialized tools and expertise needed to securely assess your account, diagnose the root cause of the issue, and deliver a timely and efficient solution.

 

To connect with them, here's how:

 

  1. Log in to your QuickBooks Online account.
  2. Go to the (?)Help button.
  3. You can utilize the QB Assistant by entering your question or topic or using the Search tab to input a keyword for your concern.
  4. After entering your question or issue, the Contact Us option will show.

 

Please know that Simple Start, Essentials, and Plus users can contact our experts Monday to Friday, 6 AM to 6 PM PT, and Saturday from 6 AM to 3 PM PT. On the other hand, Advanced subscribers, have 24/7 access to our support team.

 

Furthermore, please consider adding Intuit as a trusted site to ensure your browser doesn't block any elements when visiting the site.

 

If you want to review and ensure that your accounts match with your bank and credit card statement, please see this article for guidance: Reconcile an account in QuickBooks Online.

 

If you have any further concerns about your registers or any aspect of QuickBooks, please feel free to reply below, Haven. We are here to support you anytime.