Quickbooks changed my plan without informing me. I cant find a way to talk to a real person to get a refund.

This is not the impression we want you to have when availing of our QuickBooks Online plan, @etkid007.

Let me route you to the right support to help with your subscription concern and process a refund request. They have the necessary tools to open your account in a secure environment and check your billing and subscription history. By doing so, you'll know who made the necessary changes to your QBO plan. 

Here's how to reach them:

1. Sign in to your QuickBooks Online company.
2. Select the Help (?) menu.
3. Choose the Assistant tab.
4. Click the Talk to a human option.
   
   
5. Select Get help from a human.
   
   
6. Click either Chat with us or Have us call you button.
   
   

You can easily manage your payment and plan info within the Billing & Subscription tab. This lets you update your credit card info and make other changes to your account. For more information, check out this article: Update Your Billing and Subscription Info.  

Please reach back to me with any additional questions about managing your QuickBooks plan. I'll be right to help. Stay safe!