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January 5, 2021
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Quickbooks Desktop License Transfer

  • January 5, 2021
  • 3 replies
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My previous accountant used my debit card and purchased quickbooks desktop 2021. They registered it in their name. Now I have a new accountant and I would like my software and files to be transferred to my name. How do I facilitate this transfer?

Best answer by john-pero

Quickbooks rarely transfers licenses and they make it not so easy but there are procedures.

 

In what Circumstances Intuit® Allows a User to Transfer the License?

There are only a few conditions where Intuit® allows a user to transfer its QuickBooks Desktop license to a new owner. A user requires filling and sending the “Transfer a License” form that will be reviewed by Intuit® after submission. Once the form gets submitted, you will get notified about your QuickBooks license transfer request through email within 24 to 48 hours. Following are the circumstances where Intuit® allows you to change the ownership of QuickBooks software:

  1. If a business is sold to a new owner including, the assets.
  2. In case, a user is donating the software to a non-profit organization.
  3. Incorrect user information is filled during the product registration.

IMPORTANT: You can directly request Intuit® for license transfer by logging in to your CAMPS account and filling up the QuickBooks Transfer a License Form.


Transferring QuickBooks Subscription to a New user

Condition 1: When a Business is Sold to a New User

In a situation where a business is sold to a new user including all the assets then in order to transfer the license, both the parties are required to submit a completed and signed (TOL) QuickBooks Transfer of License Form.  Along with the TOL Intuit® also requires Notarized Bill of Sale to be signed and submitted by both the parties.

3 replies

john-pero
john-peroAnswer
January 5, 2021

Quickbooks rarely transfers licenses and they make it not so easy but there are procedures.

 

In what Circumstances Intuit® Allows a User to Transfer the License?

There are only a few conditions where Intuit® allows a user to transfer its QuickBooks Desktop license to a new owner. A user requires filling and sending the “Transfer a License” form that will be reviewed by Intuit® after submission. Once the form gets submitted, you will get notified about your QuickBooks license transfer request through email within 24 to 48 hours. Following are the circumstances where Intuit® allows you to change the ownership of QuickBooks software:

  1. If a business is sold to a new owner including, the assets.
  2. In case, a user is donating the software to a non-profit organization.
  3. Incorrect user information is filled during the product registration.

IMPORTANT: You can directly request Intuit® for license transfer by logging in to your CAMPS account and filling up the QuickBooks Transfer a License Form.


Transferring QuickBooks Subscription to a New user

Condition 1: When a Business is Sold to a New User

In a situation where a business is sold to a new user including all the assets then in order to transfer the license, both the parties are required to submit a completed and signed (TOL) QuickBooks Transfer of License Form.  Along with the TOL Intuit® also requires Notarized Bill of Sale to be signed and submitted by both the parties.

February 15, 2021

I've been trying for almost 3 hours to accomplish a license transfer and I'm being told by Intuit that it can't be done...

They have sent me to the actual form (which I completed days ago) and then support sends me to this string which says it CAN be done.

Why is this so difficult? I just need to transfer one of the products in my account to her account, as it's her business using it.

Please help!

Ilene

February 15, 2021

Hi there, ilener.

 

Welcome and thank you for posting here in QuickBooks Community. This isn't the kind of experienced I want you to encounter about transferring a license from your account to another. I also appreciate you for providing detailed information about your concern. . I'd be pleased to help share confirmation so you'll be able to transfer the license to another account.

 

Transferring a license to another company is possible. However, you'll need to contact our QuickBooks Support Team again. They have the tools to pull your account and help you perform the steps in a secure process.

 

Please refer to this article to see steps on how you can move your company file to another location on the same computer or move your entire QuickBooks data folder: Move your company files to another computer.

 

Keep me posted if there's anything else you need about this concern or if you have any other questions concerning QuickBooks. I'm always here to help. Have a great day!

March 25, 2022

I know how it feels when the paid QuickBooks license is under a different name. I can share some tips and route you to the right support so this issue will be taken care of as soon as possible.

 

While we're unable to pull up an account here in the Community for security reasons. You can log in to your CAMPS account to file for QuickBooks Transfer a License Form. Also, you can change the payment information in there or remove it to avoid future charges. Then, you'll get an email notification within 24-48 hours.

 

If you're unable to access your account. I'd suggest reaching out to our phone support again to submit a request for transfer.

 

Here's how:

 

1. Open QuickBooks.

2. Go to Help, then select QuickBooks Desktop help.

3. Choose Contact Us.

4. Give a brief description of your issue, then click Let's talk and then select a way to connect.

 

[Removed by moderator]

 

Please feel free to check the guides here if you want to move your company files to another computer.

 

Drop a comment below if you have further questions about your license. I'll be around to help you. Take care.

July 25, 2022

What is a CAMPS account? I have used QB since 1997 and have taught it at the college level. I have never heard of a CAMPS account. I got signed into it but it just has a blank screen. 

The transfer is so difficult you wonder why anyone bothers. The easier you make it, the more people will do it.

 

Fiat Lux - ASIA
July 25, 2022

If I'm not mistaken, they introduced CAMPS in 2017 or 2018. If you can't find your license there, chances are your version is older than that year.

https;//camps.intuit.com

 

March 6, 2025

hello, our company is upgrading our computers & going to Windows 11.  we currently have a desktop license for QB & was curious if there was way to transfer the license to the new computer?  if so, what do we need to do?

March 6, 2025

@stytch626 

Which QB Desktop year version?