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BeeTree
May 28, 2024
Question

Quickbooks desktop pro 2021 payroll add-on options after May 31

  • May 28, 2024
  • 1 reply
  • 0 views

I have quickbooks desktop pro 2021, not subscription, I paid for a year of payroll add-on in February, 2024. I can’t have any cloud based or online program as our internet is so poor. And I don’t want a subscription service. I use payroll for my three part-time employees to calculate federal and state taxes and to generate tax forms (although I usually have to transcribe them to submit them to our state). I write their checks by hand. This has worked for me and my very small business for years. I’m concerned that after May 31 I won’t get the appropriate updates for my payroll calculations. I would like to know my options. Also, I’m very frustrated about paying upfront for a year of payroll only to be told three months later that I can’t use that. And there is no offer by quickbooks to refund me the 9 months of payroll service I can’t use. That may warrant a call to my state attorney general

1 reply

4
4Gal
May 28, 2024

I have recommended 2 options for your case before. Regarding your Enhanced Payroll subscription, you cannot request a refund after 60 days from the renewal date.

JenoP
JenoP
May 28, 2024

Being able to continue processing payroll is absolutely critical for every employer like yourself, BeeTree. Allow me to join you here and share alternatives. 

 

Due to the discontinuation of QuickBooks 2021, any add-on services, including payroll, will no longer function after the end of May. 

 

You'll want to use a third-party app to help you run your payroll transactions. Then, manually enter them in QuickBooks after the fact.

 

You can shop for available apps here: https://desktop.apps.com/home.

 

Aside from that, you can utilize the Manual Payroll function in QuickBooks. However, you'll need to manually calculate and enter the payroll taxes, as well as handle the payment and filing of the tax forms yourself.

 

Please see this article for more details: Set Up Manual Payroll Without A Subscription In QuickBooks Desktop.

 

You'll also receive a prorated refund in July for the unused portion of your payroll subscription. We'll process this refund back to the credit card or bank account we have on file for you.

 

For any specific questions about the refund amount or processing timeline, I recommend reaching out to our Payroll Support Team. They have all the details and can provide personalized assistance. Here's a helpful article on how to contact them: Contact Payroll Support.

 

You can read more details about this here: QuickBooks Desktop Payroll Discontinuation Policy.

 

Just in case you need to export your payroll data out of the program, let me share a couple of additional resources:

 

 

Remember, the Community is always here if you need anything else when paying employees or looking for alternative options to process payroll. We're committed to guiding you through this transition and providing any assistance you may need.

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