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April 14, 2020
Question

QuickBooks Pro Annual Subscription

  • April 14, 2020
  • 1 reply
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Last year I had to upgrade to the 2019 QuickBooks version, after paying for the one time upgrade fee , I was a bit surprised when recently  I started receiving emails about paying for the renewal , when I called last years upgrade to the latest version of QB  I explained to the sales person , that I only use QB to create estimates and to generate invoices , very simple process for me, never had call for technical support , not sure why they sold me this version of QB that requires a yearly renewal fee? I was never made aware of this before,  I had no choice upgraded to the latest version of QB last year ... now in about a month I have to pay again a one time fee of almost $300.00 to continue to use QB , not sure if their sales associates get a bigger commission when they place this yearly subscription plans ? Or I was just misinformed? After my phone  call today besides canceling the membership auto renewal

 

 

appears that I had no other choice than pay for the one time fee to continue using QB , hopefully someone with the solidarity issue can guide in the right direction 

GC

 

 

      1 reply

      Fiat Lux - ASIA
      Fiat Lux - ASIA
      April 14, 2020

      Login to your CAMPS and check your license type.

      http://camps.intuit.com/app/selfservice/index.html

       

      You have to pay annual subscription for QB Desktop Pro Plus, Premier Plus and Enterprise. You may purchase a one-time license of QB Desktop Pro and Premier. For example, you can purchase QB Pro 1 user for $300 directly or $200 thru a partner.

      R
      Rebecca CFC
      December 8, 2020

      I've just received an email stating my Quickbooks Pro desktop will be renewing annually-in a month.  I did not know this when I purchased the product earlier this year.  How do I change my subscription to a one-time fee?

        Candice C
        Candice C
        December 8, 2020

        Greetings, @Rebecca CFC. 

         

        Thanks for joining in on this thread about the QuickBooks Pro annual subscription. I'd be glad to offer some insight into how you can change your subscription to a one-time fee. 

         

        The most efficient way to edit your account fees/billing is by contacting our Customer Support Team. They'll need to receive some personal information to help you through some additional steps that can't be asked within the Community for security reasons. Don't worry. It's an easy process to get in touch with them. 

         

        Here's how: 

         

        1. Go to the Help menu. 
        2. Press the QuickBooks Desktop Help option. 
        3. Click the Contact Us hyperlink on the pop-up help page. 
        4. Type in your question and hit Let's Talk. 
        5. Scroll down and choose to Get a callback. 

         

        Here's a guide that can provide some more details about managing your QuickBooks Desktop (QBDT) subscriptions and services.

         

        Let me know how it goes. If you run into any trouble along the way, feel free to ask. I'm always here to lend a helping hand. I value you and the success of your business. Wishing you the best! 

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