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November 19, 2021
Question

Re open cancelled trial account

  • November 19, 2021
  • 1 reply
  • 0 views
How do I make a cancelled trial account active again? thanks...

1 reply

Candice C
November 19, 2021

Good evening, @ngdmf2000-gmail-

 

It's great to see you back in the Community. I hope your weekend is going well so far. Allow me to provide you with some details about activating a cancelled trial account. 

 

All you need to do is a few easy steps. Here's how: 

 

  1. Log into your QuickBooks Online trial account. 
  2. Go to the Gear (Settings) icon in the top right-hand corner. 
  3. Pick Account and Settings under the "Your Company" column. 
  4. Choose the Billing and Subscription tab. 
  5. Press Resubscribe and then enter your billing information. 
  6. Tap Subscribe

 

Afterwards, I recommend reviewing this guide to go through an important step you don't want to miss: How to resubscribe or reactivate QuickBooks Online

 

If you're having trouble with the instructions, then I suggest getting in touch with our Customer Support Team for further assistance. 

 

I hope all of these details help you get back up and running with your QBO account. Give me a holler if you have any other concerns. I'm always here to lend a helping hand. Happy Friday!