Refund my credit card. I was charged for a subscription that is cancelled.

Hello there, @usersandrablackman10.

I'd like to make sure you'll be able to get a refund of your credit card.

Since the Community is a peer-to-peer user forum, my access to the tools to check your account is limited. To ensure that this issue is properly taken care of, I'd suggest getting in touch with our QuickBooks Online Support.

They have full access to pull up your account in a secure environment. Also, they'll be able to check the charge on your account and process a refund. All accounts related concerns need to be directed to our phone support for security purposes.

I've got some articles for you if you need more information about QuickBooks Online cancellation:

• Cancel your QuickBooks Online subscription or trial.
• What happens to my QuickBooks Online data after I cancel?

I'm leaving you this link in case you'll want to resubscribe your account in the future: How to resubscribe or reactivate QuickBooks Online.

Stay in touch with me if you have other questions. I'm always here to help. Take care!