Renew subscription on home screen and payment has been made back on March 17th. I have done a update on my payroll every day and it clears for that day - what is wrong?

Thanks for reaching out to the Community, @jorr.

You can get subscription alerts when:

• QuickBooks isn't updated.
• If the automatic renewal isn't successful, or the credit card/bank account on file is outdated.
• Intuit is having trouble getting authorization with your Payroll billing information.
• The Payroll Tax Table isn't updated.

To get past this behavior, let's verify the status of your Payroll subscription. No worries, I'm going to walk you through this process:

1. Go to the Employees tab, then My Payroll Service.
2. Select Manage Service Key.
3. In the Status column, verify if it says Active.
4. You can also view your subscription status by pressing Ctrl + K on your keyboard.
5. If the status says Active, click the Edit button.
6. Press Next.
7. Uncheck the Open Payroll Setup - I want to start right tick box.
8. Hit Finish.

For more information on Payroll subscription alerts, click here.

Let me know how this goes for you! If you have additional questions or concerns, please don't hesitate and reach back out to me. I'm always here to help.