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January 24, 2022
Question

Renewal Fee for QB Online unexpected

  • January 24, 2022
  • 2 replies
  • 0 views

I was not expecting a $270 renewal fee.

That is close to $100 more than I paid last year.

Is there a discount code that can be used?

2 replies

JessT
January 24, 2022

Hi futurists,

 

Welcome, and thank you for raising your concern about the renewal fee.

 

Discounts are only offered when you pay right away for QuickBooks upon sign up. We rarely give discounts during renewal.

 

I understand that the price increase will affect the revenue of your business. However, it sounds like you bought QuickBooks at a discounted price last year, and now you’re paying for the regular price. I'm unable to check your account from here though. But if you'd like, you can always contact our QBO Support to check your billing history. They have the tools for this.

 

On the other hand, if you want to check for QuickBooks Online tutorials or other references, just visit the main support page, select the said product and click +More topics.

 

The Community team is always here to cater to your concerns. Visit us back at any time if you need help.

Fiat Lux - ASIA
January 25, 2022

@futurists 

Are you using QBO Simple Start now?