Reporting Quarterly Sales, my payment is diff than what QB computed. How do I correct the amount paid, which is less than, by roughly $50? "Add an adjustment" only adds+

I know how precious time is for everyone, Andrea, especially when handling tax payments. No worries, let me tackle why you're having difficulty decreasing the total due and provide a way to help you.

Upon checking our system, we've received similar cases or reports about Sales Tax Payment details showing an Other negative amount (INV-113493).

If you haven't, I'd suggest contacting our QuickBooks support team to add you to the list of affected users and be informed promptly once the issue is resolved. Our product engineers are working diligently to provide a permanent fix so you can get back to business.

Here's how:

1. Log in to your QuickBooks Online (QBO) company.
2. Click the Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a summary of your concern, then click Continue.
5. Choose a way to connect with us. You can either choose Chat with us or Have us call you.

For future reference, I'd recommend this resource you can browse just in case you want to personalize the appearance and layout of your sales forms for an effective way to enhance your business' communications in QBO: Customize invoices, estimates, and sales receipts.

I truly appreciate your patience and understanding as we work on this. Your questions and concerns are important to me, so please don't hesitate to let me know in the comments below. I'm eager to provide the support you need to streamline your invoicing process and ensure everything runs smoothly.