Reports- menu item is not functioning.

It's possible that piled-up cache in your regular browser caused this unusual behavior, @gallery5830.

You can clear your current browser’s cache to resolve this. But first, go to your account by using a private browser or an incognito window. If it works fine, clear the cache in the one that you're currently using.

Here’s how to go incognito or use a private browser:

• For Chrome, press Ctrl+Shift+N.
• For Internet Explorer or Firefox, press Ctrl+Shift+P.
• For Safari, hold down Command+Shift+N.

Here's the clearing temporary internet files and cache article for detailed instructions. You can also use other browsers like Chrome, Safari, Edge and the like if the steps above didn’t work.

I'm always here if you need help or assistance in running your reports. Just leave a comment below. Have a wonderful day!