Reports, message- something went wrong, working on it ?

Hello there, JTaylor. Let's troubleshoot your browser so you can resume running reports in QuickBooks Online (QBO).

Before that, can you specify what report you're trying to run? This way, we can search for any ongoing investigation in our system and inform you if there's any. Any additional details you can provide would also be immensely helpful in understanding the issue thoroughly.

In the meantime, we can perform some troubleshooting steps to isolate the issue. First, log in to your account in an incognito window. Here are some keyboard shortcuts:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Shift + N

Once resolved, you can return to your original browser to clear its cache or utilize another compatible one. It's possible that it's a temporary issue with QBO or the window you're using.

Furthermore, we can schedule reports in QBO so you can send them at a regular and recurring time. This eliminates the need for manual sending, as the program will handle this task seamlessly.

The Community is open anytime whenever you require further assistance regarding running reports in QBO. We're always around to support you. Take care and have a great rest of the day.