SALE is missing from left menu

Hi, Calman. I'll help you with getting access to the Sales tab on your QuickBooks Online (QBO) trial account.

If only the Sales menu is missing, you can perform some basic troubleshooting steps to isolate the issue. To do this, open your QBO account through a private window. It's the best place to check browser-related issues while working with QuickBooks.

To save you time, use either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If it works fine, go back to your original browser and clear its cache to start fresh. You can also use another supported and up-to-date browser to narrow down the result.

On the other hand, if the left navigation bar is missing, the panel may be hidden causing the issue. You can tap on the hamburger icon (three horizontal lines) to get back the options.

Additionally, make sure that you're in an Accountant view to see the Sales tab from the left panel. If not, switch it following these steps:

1. Go to the Gear icon.
2. Click on the Switch to Accountant view link at the lower right corner of the page.

Then, review your options from there.

Once the tab is available, you're now ready to track your sales and other customer transactions. I'm adding this link as your reference: Topics about your company's income and customers.

If you have any other follow-up questions about your QuickBooks access, let me know by adding a comment below. I'm always here to help. Have a good one!