Sales by product / service summary report has changed, missing multiple data sets, and Im unable to find them

It's nice to see you here in the Community forum, bcenter7.

Let's open your QuickBooks Online (QBO) account using a private browser and try to open the report again. Some function modules may be affected by outdated cache files, which can slow down and affect QuickBooks functionalities.

Here's how to open it:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+
• Safari: Command+Shift+N

If it works, then your main browser may have too much historical data from previously visited websites which causes this kind of behavior.

To ensure this doesn't happen again, it's a good idea to clear the cache of the browser you're using. The following article contains additional insight, as well as steps for the supported browsers: Clear cache and cookies to fix issues when using QuickBooks Online.

To learn more about how to run a report in QuickBooks Online, visit these articles:

• Run reports
• Customize your reports in QuickBooks Online

Please let me know how it goes. I'll be looking forward to hearing back from you. Have a great day!