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A
Awood0510
March 5, 2024
Question

Service Ending

  • March 5, 2024
  • 2 replies
  • 0 views

Hello,

 

My company currently uses Enterprise Solutions 21 and received the notice about service ending on 5/31/24. What are my options? Is there another Enterprise Solutions or will we need to transition to QB Online?

2 replies

K
Kurt_M
March 5, 2024

Hello there, @Awood0510.

 

You're right about QuickBooks Desktop (QBDT) 2021 discontinuation after May 31, 2024. It means that after the date mentioned, you'll no longer have access to live technical support if you run into problems or utilize any additional features inside the program. Also, please be aware that this includes QuickBooks Desktop Payroll, QuickBooks Desktop Payments, and online bank feeds. Discontinued versions won't receive the latest critical security patches and updates. For more details, please see this page: QuickBooks Desktop service discontinuation policy.

 

Upon carefully checking here on our end, Intuit's latest offering is the QuickBooks Desktop (QBDT) 2024 version. If you wish to know more about the upgraded version of QBDT, we recommend visiting this handy article: What’s new in QuickBooks Desktop 2024.

 

In case you wish to transfer to QuickBooks Online (QBO) and don't want to upgrade to the latest version of QBDT, it's best to check this page to help you prefer for the migration: Move your QuickBooks Desktop file to QuickBooks Online.

 

Moreover, we got these articles to help you secure a backup copy of your company file and learn more about how data transfers from one program to another:

 

 

We look forward to having you here again if you need help managing your data or have any additional QuickBooks-related concerns. You can visit us anytime here in the Community space so we can supply you with the details needed to address your questions. Keep safe, and have a good one.

4
4Gal
March 6, 2024

@Awood0510 

Log into your CAMPS and find the QB Desktop 2022-2024 licenses there. As long as your subscription is active, you are entitled to a new product code every year.

https://camps.intuit.com

 

Otherwise, you can purchase a new license of QB Desktop 2024 to upgrade your version thru selected partners and you will get a perpetual discount on renewals.

    H
    heykathy
    April 23, 2024

    @4Gal  can you please clarify something for me? I currently have QB Desktop Pro Plus 2021 and it says service is ending 5/31/2024. However, I have a subscription paid through November, with the next billing date 11/14/2024 and my payroll service subscription is next due 09/14/2024.

     

    You mentioned, "Log into your CAMPS and find the QB Desktop 2022-2024 licenses there. As long as your subscription is active, you are entitled to a new product code every year." 

     

    Do you mean that from the CAMPS site, I should be able to download QB Desktop Pro Plus 2024 and keep using my current paid-for subscription? Or do I have to purchase the desktop product?

     

    Separately, I have read that we can continue to use our 2021 product without the payroll and online banking features. Can I do that without paying the annual subscription (if I let this 2021 product "run out?").

     

    Thank you!

     

     

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