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March 3, 2022
Question

Setting up I duplicated the company, how eliminate one

  • March 3, 2022
  • 1 reply
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1 reply

RenjolynC
March 3, 2022

Welcome to the Community, emmtruckingllc-g.

 

Canceling the duplicate account is the best thing do here. I'll be glad to give steps on how you can do so. Please take note that after you cancel the subscription, you will have read-only access to the data stored in this account for one year. Then, we delete the data and remove the account after that.

 

To learn what happens to your data after you cancel, here's a link for more information: What happens to my QuickBooks Online data after I cancel?.

 

Here's how you can cancel the company:

 

  1. Open a web browser on your computer, not a mobile device.
  2. Sign in to QuickBooks Online as an admin user.
  3. Go to the Gear Account and settings.
  4. On the left panel, click the Billing & Subscription tab. Note: if you don't see the Billing and Subscription tab, then you bought QuickBooks through a mobile app store. See the steps for your device below.
  5. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
  6. Follow the onscreen steps.

For reference, please check out this guide: Cancel your QuickBooks Online subscription or trial.

 

If you have any additional questions about your subscription or other concerns, please let me know. I'll be around to help you out some more. Have a good day ahead.