Should I be charged 25.00 when it says my subscription was cancelled ?

Hello there, @peggy13.

If you already canceled your QuickBooks Online account and still being charged, I'd suggest calling our phone support team to verify additional subscription charges on your account.

All account-related concerns are directed to our phone support for security purposes. Agents have the necessary tools to look into your account and to have this thoroughly canceled.

Here's how:
1.   Sign in to your QuickBooks Online company.
2.   Select Help (?) at the top right.
3.   Select Contact Us to connect with a live support agent.
 
Please leave a comment below if you need any further information. I'm always here to help. Have a good one.