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August 9, 2022
Question

software switch

  • August 9, 2022
  • 1 reply
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so in switching from Wave to QBO, we have one single invoice for a lump sump and multiple payments made to it.  some customers have one invoice for X amount then the corresponding payment.  what's the best way to reconcile so everything is accurate in quickbooks for future reference?

1 reply

August 9, 2022

Welcome to QuickBooks Community, tostygirl75. I'll be providing different details on how multiple invoice payments work in QBO. Then, to ensure you can reconcile your account smoothly.

 

To start with, you'll have to create a single invoice in QuickBooks Online. Then, document the multiple payments.

 

Here's how:

 

  1. Click the + New button. Then, select Invoice.
  2. From the Customer dropdown, select a customer. Make sure all of their info is correct, especially their email address.
  3. Double check the Invoice date. Then, select a specific product or service from the Product/Service column.
  4. Enter a quantity, rate, and change amount if needed.
  5. Select the Tax checkbox if you need to charge sales tax.
  6. Click Save and close.

 

Once done, you'll have to record each invoice payment as partial until the entry is fully paid. Then, post the payment under the Undeposited Funds account and group the payment with others. Please follow the steps below.

 

  1. Select + New. Then, choose Receive payment.
  2. From the Customer dropdown, select the name of the customer.
  3. Select the payment method from the Payment method dropdown.
  4. From the Deposit to dropdown, select the account you put the payment into. You can put the money directly into an account, like your checking account, or select Undeposited Funds.
  5. In the Amount received field, enter the amount your customer paid.
  6. From the Outstanding Transactions section, click the checkbox for the invoice you're recording the payment for.
  7. Fill in the other necessary field.
  8. When you're done, select Save and close.

 

After that, you can now go to the Deposit screen so you can record multiple payments as a single deposit. You can open this article to see further details and how to perform the process: Record and make bank deposits in QuickBooks Online.

 

Once everything is accurate, you can now begin to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

Lastly, you may refer to this article to view various details and see the guidelines anytime you need help doing or fixing a reconciliation: Learn the reconcile workflow in QuickBooks.

 

Feel free to swing by anytime if you have other questions about payment and reconciliation in QuickBooks. I'll be around to help, tostygirl75. Take care and have a good one.