Some of my staff don't have access to Project features, namely the INCOME and COSTS lines and their amounts. All users have the same roles 'Standard'. Any solution?

Hi MHersi,

Thank you for doing the initial step to check and make sure that your users have the same access rights. They could just be experiencing random browser issues that cause them to not see the INCOME and COST sections of a project. Let's do the browser troubleshooting steps to find that out.

To start, the affected users can sign in to QuickBooks using a private browser. This step disables its extensions and stops the cache from saving your browsing history.

• Google Chrome: Ctrl + Shift + N
• MS Edge and Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

If the users can see the missing sections, they can go back to their regular browser and clear its cache. If not, please have them try other browsers to see if they get the same thing.

Please feel free to share an update after doing the steps above. The Community team is always here to help you out.