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July 14, 2022
Question

The amounts on the right hand side of my reconciliation reports gets cut off. Is there a way to fix this?

  • July 14, 2022
  • 1 reply
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1 reply

Rubielyn_J
July 14, 2022

Reports should be clear and legible so you're able to see your company data easily. I'll help get you back on track, @angi-dunlapshipm.

 

To begin, let's check browser's zoom settings to display all pages and reports properly. 

 

Mozilla Firefox

  1. If the page is larger than the browser window, hold down the Ctrl key on your keyboard and the minus (-) key repeatedly to zoom out and make the page smaller. Ctrl and the plus (+) key will zoom in and make the page larger.

 

Google Chrome

  1. On the upper right, click the menu icon (it looks like a three-dotted line).
  2. From the menu icon, find the Zoom option.
  3. When you find that the page is bigger than the browser window, select the minus (-) icon to zoom out and make the page smaller or choose the plus (+) to zoom in and make the page larger. It should be set to 100% or lower to display the full page.

 

Then, check your computer's display settings to ensure you can view the reconciliation report. 

 

To display all pages properly, QuickBooks Online requires these settings:

  • Screen resolution set to 1024x768 or higher
  • Dots-per-inch (DPI) set to "Normal" or "100%"

 

We also recommend that you maximize the browser window for working in QuickBooks Online, particularly if your resolution is 1024x768. To check these settings on your computer, here's what you need to do:

 

For Windows 7

  1. Right-click any blank spot on the desktop, then select Screen Resolution. Make sure that the screen resolution is set to 1024x768 or higher.
  2. Click Make text and other items larger or smaller and set the DPI to Smaller - 100%.\

 

For Mac OS:

  1. On the upper left, click the Apple menu, then select System Preferences.
  2. Choose Displays. Make sure that the screen resolution is set to 1024x768 or higher.

 

Additionally, I've attached these articles you can utilize to help manage your reports in QuickBooks:

 

 

Fill me in if you have other questions about generating reports and customizing them in QuickBooks. I'm always here to help. Have a wonderful day, and keep safe!