The money has came out of my account for my subscription and the date shows it’s active but will not work and allow me to Bill?

Let's perform a few clicks to isolate and fix this issue, Wilson.

I recommend logging out and logging in to your QuickBooks Online (QBO) account to refresh the system and for the updates to take effect.

If the issue remains, I suggest contacting our Support team to look into this. They have the tools to securely open your account and investigate the reason why you're unable to create a bill. Let me show you how to reach out to them:

1. Go to the (?) Help icon.
2. Select the Search tab.
3. Click Contact Us.
4. Enter a brief discussion of your concern and click Continue.
5. Then select either Chat with us (if you preferred messaging) or Give us a call.

You can also read through this article for more details and ensure to review their Support hours to when agents are available: QuickBooks Online Support.

Once everything's is settled, feel free to utilize this link for guidance in creating a bill in QBO: Enter bills and record bill payments in QuickBooks Online.

Keep me posted if you have other queries about your bills and your subscription. I'm always around ready to assist you. Keep safe and have a dazzling day ahead!