The new iphone 12 app won't load information just says for days now "loading your data hang tight this may take a few minutes"

Glad to see you here, @fish4,

I have a couple of suggestions that we can try to get the app in working order. Make sure the application is updated before doing any of this troubleshooting steps.

After updating the app, try to login again and see if the alert is gone. If not, try to uninstall and reinstall it to resolve this unexpected behavior, and ensure updated security settings are downloaded.

Reinstall the app through this link: How to download the QuickBooks Online mobile app.

You can also install the app by visiting these links:

• iPhone, iPad, and Apple Watch app via the iTunes App Store.
• Get the download link through SMS.

For quick access to mobile app resources, see this article: Mobile applications hub.

If all else fail, I recommend contacting our Phone Support Team. They can open an investigation about this unexpected hitch and run some diagnostics to fix the problem. To contact Help Line:

1. Click the (?) Help menu at the top right section of your QBO Dashboard.
2. Tap the Contact us button.

Kindly update me on how it goes. I'm here if you need further help with the mobile app. Have a good one!