The suggested method of canceling my quickbooks self employed account is not available.Can you please help me cancel/delete my account please?

I'm sad to see you go, @crystaltdawson-a.

Can you share with me the issue you're having with your QuickBooks Self-Employed (QBSE) account? Any additional information can help us narrow things down.

However, if you still wish to cancel your account, you can follow these steps.

1. Go to the Gear icon.
2. Click the About you section.
3. Select Cancel Trial or Cancel Subscription.

You can also check this link for more details: Cancel your QuickBooks Self-Employed subscription.

If this is not the case, you'll want to log in to your account using a private or incognito window and cancel it from there. This way, we can also check if this issue is caused by the browser's cache.

A private window is a great tool in identifying this issue as this doesn't save any cache files. To open an incognito window, you can refer to these steps.

• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
• Press keys: Command + Shift + N (Safari browser)

If you’re able to cancel your account. I’d suggest clearing your regular browser's cache to refresh the system. If the issue persists, I recommend using other supported browsers. That way, we can check if this is a browser-integrated issue.

Pleas know that we hold on to your data for a year after you cancel your account. This way, you can easily access it where you left off in case you need to resubscribe.

I'll be around to help you in case you have other questions managing your account. It's always my pleasure to help you. Keep safe!