The timekeeping system has been down for over 2 days. This is inexcusable!

Hi, Lynn69.

I can guide you through the troubleshooting steps as an initial resolution to this concern about the error message while accessing the timekeeping system.

If you're using QuickBooks Desktop with Windows integration for QuickBooks Time, here's how:

1. Ensure that the Internet Explorer on the system with QuickBooks Desktop is updated to IE 11.
2. Clear the browser's cache and cookies.
3. Verify QuickBooks Desktop Settings. Press F2, function key + F2, or Ctrl+1 on the keyboard while in QuickBooks to check settings.
4. Look for any incorrect year or R numbers, if there is, make sure to update the company file.
5. Ensure you're logged into the correct QuickBooks Desktop company file for the intended account integration.

Also, if you're using QuickBooks Desktop with Web Connector integration for QuickBooks Time, please ensure to update QuickBooks Desktop to the latest release and the Web Connector.

And, if the issue persists, you can contact the QBDT Live Support Expert Team to assess and check further on this concern.

Please Reply below if you need further questions we will respond to you as soon as possible.