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April 7, 2020
Question

There are two identical companies listed and I'm being charged monthly for both. There should only be one

  • April 7, 2020
  • 1 reply
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Original commenter did not share additional details

1 reply

Pabz_L
April 7, 2020

Hello, @ckcarpenter.

 

In QuickBooks Online each company you add will be a separate paid subscription, but you can access them all with the same login credentials. This lets you quickly switch between companies easily.

 

I can route you to our Customer Care Support, so they can check your account and provide you a resolution with your concern. 

 

To contact our support team, here’s how.

 

Go to the Help button.

Click Contact Us.

Enter your concern in the help box.

Click Let’s Talk.

 

You can also refer to this link for additional reading. link

 

Please leave a comment below if you have any additional questions. Keep safe.