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August 18, 2023
Question

There is an intuit quickbooks screen covering most of my quickbooks screen and I cant make it go away or click on quickbooks to bring it to the forefront.

  • August 18, 2023
  • 1 reply
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1 reply

Bryan_M
August 18, 2023

Good day, @bearmtn7. We're aware of how crucial it is to flawlessly manage your business on QuickBooks Online (QBO). Please know this isn't the kind of impression we want you to have with QBO.

 

The pop-ups are intended to assist our users in effortlessly exploring QBO. Since this interferes with your ability to conduct business, we suggest selecting the X or No, thanks buttons to get rid of the pop-up windows.

 

Another option is to turn on your browser's pop-up blocker. This stops pop-up windows from appearing. I’ll show you how:

 

  1. Click the lock icon to the left of the address bar.
  2. Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
  3. Hover to the Pop-ups and redirects section, and select Block from the drop-down menu.

 

For Safari browser:
 

  1. Open your Safari browser.
  2. Click Safari, then Preferences
  3. Select Websites at the top
  4. Click Pop-up Windows on the left sidebar
  5. Then select Block in the pop-up menu for the website.

 

If you‘re talking about marketing advertisements that pop-up and other forms of ads on Chrome, check out this page for more detailed instructions: Ad Center Help. This includes related resources to block certain ads.

 

Additionally, you’ll want to look for additional guidance online on how to block pop-ups depending on the browser you're using.

 

Furthermore, I'm attaching this article that can efficiently guide you in supervising your account: Learn about QuickBooks Online with how-to videos

 

We can also check out the topics in this link for more tips and resources while working with QuickBooks in the future: Help articles, video tutorials, and more.

 

If you have any other questions about the ads or any QuickBooks-related task, please let us know by adding a comment below. We'll be here, ready to assist you. Take care.