Transfering account ownership

Hi rjsmoot,

Welcome and thank you for posting about transferring the ownership of a QBO subscription. I'll be happy to share information about it.

Transferring ownership of a QuickBooks Online (QBO) account involves changing the primary admin and billing information for the account. Note that only the current primary admin can initiate this process. Make sure you have the necessary permissions before proceeding.

Here are the steps to transfer ownership of a QBO account:

1. Sign in to QuickBooks Online as the current primary admin. If you can’t sign in, you can recover your user ID or password.
2. Select Settings ⚙.
3. Select Manage users.
4. Find the user you want to make the primary admin.
5. In the User Type column, make sure they are listed as Admin. If they’re not, select Edit to m 
6. Select the small arrow ▼ in the Action section. Then, select Make primary admin.
7. Select Make primary admin again to confirm the change.
8. Sign out of QuickBooks.

I'm also sharing this article for your additional reference: Request to be the primary admin or contact.

If you have any other questions in mind, feel free to go back to this thread.